exterior of inn with close up of white sagebrush

Policies

Dreamkatchers Lake Powell Bed & Breakfast is a small, privately owned business and due to our small size, cancellations, especially those made close to your scheduled arrival date, impact us significantly as it makes it extremely difficult for us to rebook your room. For this reason, we must enforce a strict cancellation policy.

Cancellation Policy: Should it become necessary to cancel your reservation with us more than 14 (fourteen) days* prior to your arrival date, we will refund your deposit, less a $30 processing fee per room reserved. The $30 cancellation fee also applies to changes to your arrival/departure date that result in a shorter stay.

Cancellations less than 14 (fourteen) days * prior to your arrival date will forfeit deposit. Cancellations made within 72 hours of your scheduled arrival date, or in case of a no-show, no refund is given and you will be charged a cancellation fee equal to the entire reservation.

* A 30-day cancellation notice is required for holidays, special events and bookings of two or more rooms for any given date.

If we can rebook your room for the entire canceled reservation, your deposit, less a $30 processing fee per room reserved, will be refunded. There is no price reduction or refund for early departure. Rates are based on single or double occupancy; a $25 charge will be added per night for an extra person in our Classic Room.

Deposit Requirement: A deposit of one night's lodging is required to hold a reservation of two nights or less. For stays of three or more nights, a deposit of 50% is required. Reservations made within 14 days of arrival will require payment in full.

Third Party Booking Sites: For reservations made via a third party booking site such as Expedia, Booking.com or BedandBreakfast.com, please reference the deposit/pre-payment and cancellation policies outlined in the reservation details on those sites. These policies may be different to those stated in the payment and cancellation areas above.

Minimum Stay: A two-night minimum stay is required. We will accept single night reservations on orphaned nights between previously booked dates, or if made seven days prior to arrival.

Check-In: 3:00 p.m. - 7:00 p.m. ARIZONA TIME

We do not have a 24-hour reception and will only accommodate later arrivals by prior appointment only. To arrange a late check-in please contact us at least 24 hours prior to arrival to arrange a mutually convenient time. We are not able to accommodate check-ins after 10 pm. Any guests trying to check in after this time will not be admitted and will be registered as a no-show.

Check-Out: 11:00 a.m. ARIZONA TIME

Child Policy: Children age 12 and older are welcome

Pet Policy: We are sorry that we are unable to accommodate pets.

Smoking Policy: We are a non-smoking facility; therefore, smoking is only allowed outside in designated areas. Smoking on the breakfast patio is not permitted. Smoking inside the guest room will result in a $250 fumigation and extra dry-cleaning fee for our bed linens. This is for the benefit and comfort of all our guests.

Cooking Policy: The safety of our guests and this facility is extremely important to us. We do not allow cooking in our rooms at any time. The use of hot plates, crock pots, toaster ovens, water heaters, etc. is strictly prohibited. ANY VIOLATION of this policy will result in a non-negotiable $250 surcharge, and you will be asked to leave, "no refunds".

Dietary Restrictions: Please advise immediately if you are medically allergic to certain foods before your stay. We must be fully prepared for your own protection and to better serve you.

Gift Certificates Policies

Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.

We are now accepting Bedandbreakfast.com gift cards. To redeem for deposit, please call us at +1 (435) 675-5828 or email for assistance. Guests may choose to redeem part or all the value of their gift card(s) for payment of the required deposit. Any remaining deposit requirements will be charged to the credit card provided. Additional gift cards can be used upon arrival for the remaining balance.

Dreamkatchers Lake Powell Bed & Breakfast
1055 South American Way
Big Water, Utah 84741
1(435) 675-5828
stay@dreamkatcherslakepowell.com

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